Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be unassembled and be free of damage, nail holes, glue, defects, etc.
To start a return, you can contact us at sales@americanmadecabinets.com. and request a return authorization.
If your return is accepted, we’ll send you the address to send the item(s) to. There will be a restocking fee equal to the amount of our cost to ship to you. Items must be sufficiently packaged and shipped at your expense. You can always contact us for any return question at sales@americanmadecabinets.com.
Damages and issues
We have multiple inspection processes throughout the packing process to in ensure that no damaged parts are packaged. Sometimes during shipping, damage will occur. You should inspect your order upon reception and BEFORE Assembly. Contact us immediately if the item is damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. American Made Cabinets will Ship all Approved Replacement as soon as possible. If you damage a part while assembling or throughout the lifetime of the cabinet, we will sell you just the part you need. You will not have to buy a whole new cabinet. We do not accept returns based soley on damaged, missing or incorrect parts. We must be given the opportunity to correct the problem.
Exceptions / non-returnable items
Certain types of items cannot be returned,
- Fillers, Moldings and Panels
- Cabinets damaged after receiving or evidence of assembly
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@americanmadecabinets.com.
